Artificial intelligence is transforming the way people work and is the next big thing in the corporate world for all the right reasons. Although there were many misconceptions about AI when it was first introduced, we can see that organizations all around the world are slowly adopting AI technology to deliver exceptional results to their employees and clients. AI simplifies everything, from content creation and query solving to responding to client grievances.
Another area where AI has established a strong foundation is corporate training. The application of AI in corporate training marks a pivotal change in the way companies conduct their training sessions. AI is here to help companies solve the problems that traditional corporate training sessions had and has left a remarkable impact on company productivity. The following are four of the major problems that were faced by traditional corporate training programs and how artificial intelligence is helping solve them.
Problem No. 1: Traditional Corporate Training is a One-size-fits-all Approach
No two individuals are the same. Even siblings have major differences in their IQ levels and respond to the same piece of information differently. So, it is unfair to expect that all your employees will be able to grasp a piece of information at the same pace and style. The first problem with traditional corporate training is that it fails to understand that all individuals are different, delivering information to each employee in the same manner. Although it is a great way to establish a sense of equality inside the organization, companies have learned the hard way that delivering tailored training sessions to each individual is more beneficial.
Solution: AI Offers Tailored Plans
AI’s ability to sift through content and deliver the most appropriate piece to your employees is one of the most powerful benefits of this technology. AI carefully gauges the stage an employee is in, carefully sifts through a huge pile of content, and recommends the ones that will be most beneficial for them. Manually analyzing the various pieces of content available and recommending the ones that will best match the needs and demands of the employees is an impossible task, which is made easy with artificial intelligence.
Problem No. 2: Traditional Corporate Training Programs are Not Engaging
Almost every employee is guilty of dozing off during a corporate training session. Traditional corporate training sessions have not kept pace with the current demands of the employees and fail to grab their attention. Most of these training sessions are monotonous and fail to engage the employees, which leads to thousands of dollars being wasted with no fruitful results. Moreover, with the constantly decreasing attention span of individuals, it is crucial to deliver them with information that is not only entertaining but also fast-paced.
Solution: AI Offers Engaging Training Sessions
One great thing about AI is that it pays close attention to the interests of the employees and ensures they are hooked on the learning process. Moreover, AI-powered by gamification technologies, along with augmented reality and virtual reality, enables organizations to deliver even the most difficult concepts in a lucid manner. Additionally, AI can be integrated with immersive learning experiences to boost retention, ensuring employees can apply the information in their real lives. Some of the ways to implement immersive learning experiences include quizzes, leaderboards, and problem-solving games, which educate the learner and make the learning process fun.
Problem No. 3: Traditional Corporate Training is Time-Consuming
Conducting a traditional training session means taking away your employee’s valuable working hours. Now, there is nothing wrong with conducting training sessions between working hours if they bring fruitful results. But the harsh truth is that most training sessions are just a waste of resources and time.
Solution: AI Offers Flexibility of Time
With AI, your employees can learn at any time of the day and at their own pace. So, if your employees commute a long way to work, they can utilize this time to learn a new concept or complete the learning target that you have provided. Since AI-powered modules can easily be accessed through their smartphones, they can view a module and expand their knowledge at any time of the day.
Problem: Traditional Corporate Training Doesn’t Offer Proper Insight Into Analytics
Numbers are very important when it comes to tracking the progress of every employee. This helps employers understand the employee’s learning journey and take data-driven actions. Unfortunately, with traditional corporate training sessions, everything is guesswork. Although you can offer them feedback forms that will give you insights into their opinions about the overall experience, there are high chances of inaccuracy.
Solution: Through AI, Everything is Measurable
AI’s expertise in offering stakeholders detailed analytics and precise insights into the progress of each employee and the effectiveness of a training session makes it an important asset for every organization. Measurable insights are essential to understanding the pain points of your employees and taking the necessary steps to improve their experience. Moreover, it also provides data on how every employee prefers to learn, helping the management take appropriate measures to improve their productivity.
Changing Training Dynamics with AI
AI helps organizations deliver dynamic training modules to employees. So, while traditional training sessions are highly organization-centric, AI-powered sessions are employee-centric. These training sessions take into account the needs of employees and deliver them the content that they need.
Moreover, AI-powered training sessions maximize training efficiency by delivering engaging content where employees enjoy the learning process. For instance, augmented reality can be incorporated into the training session for employees who work at the front end or deal directly with clients. These technologies can be used to train them to deal with difficult clients, giving them interesting insights into how human psychology works.
Wrapping Up:
There is no denying that AI has made the job of every human being easy. Be it creating content, finding answers to our queries, or delivering effective corporate training sessions, AI solves the problems that traditional corporate training sessions have been facing for years, which would have been impossible to solve manually. However, with that said, it is crucial to realize that AI must be used wisely and carefully, and human intervention is a must even though you have such advanced technology at work.