Mobile number portability has revolutionised how Indians choose their network providers, with over 100 crore requests made since the service was launched in 2011. This freedom to switch networks whilst retaining your original 10-digit number means you’re no longer stuck with poor service or expensive plans.
Airtel has emerged as a preferred destination for switchers, offering streamlined porting processes and competitive prepaid recharge packages that include everything from daily data to OTT subscriptions. Whether you’re frustrated with network issues or seeking better value, porting your number opens doors to enhanced connectivity. We’ll walk you through the complete porting process, documentation requirements, and timeline expectations, and explore Airtel’s latest prepaid offerings that make switching worthwhile.
Understanding Mobile Number Portability in India
Mobile Number Portability (MNP) operates under strict TRAI regulations designed to protect consumer interests. The process allows you to retain your existing number whilst switching to a new network provider. You must have used your current SIM for at least 90 days before initiating a port request. The entire procedure typically completes within 48 hours for same-state transfers and up to 4 days for interstate porting.
The beauty of MNP lies in its simplicity. You continue using your existing connection throughout the porting process until your new SIM activates. There’s no service interruption, and all your contacts, WhatsApp chats, and banking apps remain linked to your familiar number. Airtel doesn’t charge any porting fees, making the switch cost-free. The only requirement is selecting a prepaid recharge plan when you buy a prepaid SIM from Airtel.
TRAI mandates that all telecom operators must facilitate smooth porting. This regulation ensures you’re never locked into unsatisfactory service. Corporate connections and interstate porting might take up to 5 working days, but individual users within the same state experience faster transitions.
Step-by-Step Guide to Port Your Number
Here’s a quick step-by-step guide to easily switch your existing mobile number to Airtel, either online or offline:
- Generate Your Unique Porting Code (UPC):
- Send an SMS with PORT <your 10-digit mobile number> to 1900.
- You’ll receive a Unique Porting Code (UPC) via SMS, valid for 4 days.
- Keep this code confidential—it’s essential for completing the porting process.
- Offline Porting Method:
- Visit your nearest Airtel store with your UPC, address proof, and mobile phone.
- A store executive assists with form-filling and document verification.
- Make your initial prepaid recharge to complete the port request.
- You will receive your new SIM instantly; activation will follow the standard timeline.
- Online Porting Method:
- Visit the Airtel website or use the Airtel Thanks app to start the process.
- Select “Port to Airtel” and enter your UPC along with your personal details.
- Choose a prepaid recharge plan and upload ID proof (Aadhaar, voter ID, passport, or driving licence).
- Airtel will arrange doorstep SIM delivery—an executive verifies your documents and helps activate the SIM.
- Complete tele-verification by dialling 59059 after inserting the new SIM.
Documentation Requirements and Verification
Porting requires minimal effort, making the switch hassle-free.
For Offline Porting
You’ll need one government-issued photo ID for identity verification. Acceptable documents include:
- Aadhaar Card (most commonly used)
- Passport
- Driving Licence
- Voter ID Card
- Photo Credit Card
- Recent Utility Bill (for address proof)
The address on your documents must match your current residence. Digital copies work for online applications, whilst physical stores accept photocopies. Airtel’s verification process is straightforward—executives cross-check details quickly without unnecessary delays.
For Online Porting
The Airtel Thanks app allows instant document upload through your phone’s camera. The app guides you through each step, ensuring nothing’s missed.
Latest Airtel Prepaid Plans and Offers
| Plan Price | Daily Data | Validity | Additional Benefits |
| ₹279 | 1 GB | 1 month | Netflix Basic, JioHotstar Super, Zee5 Premium, Airtel Xstream Play Premium |
| ₹349 | 2 GB/day | 28 days | Unlimited 5G data, Airtel Xstream Play Premium, Perplexity Pro AI, Apple Music |
| ₹449 | 4 GB/day | 28 days | Google One (30 GB), JioHotstar Mobile, Airtel Xstream Play Premium, Unlimited 5G data, Apple Music, Perplexity Pro AI |
| ₹838 | 3 GB/day | 56 days | Amazon Prime Lite, Perplexity Pro AI, Airtel Xstream Play Premium, Unlimited 5G data |
| ₹979 | 2 GB/day | 84 days | Airtel Xstream Play Premium, Unlimited 5G data, Perplexity Pro AI |
Maximising Your Porting Experience
Here’s how you can maximise your porting experience:
Timing Your Switch
Initiate port requests before 10 AM for faster processing. Also:
- Avoid the month-end when porting volumes are high.
- Keep your current SIM active until the new one activates to prevent issues.
Post-Porting Setup
Download the Airtel Thanks app right after activation to manage recharges, track data, and access offers. Additionally:
- Enable auto-recharge to ensure uninterrupted service.
- If mobile data doesn’t work, configure APN settings manually—it takes only a few minutes.
- Test calls, SMS, and data to confirm everything is functioning smoothly.
Troubleshooting Common Porting Issues
If your SIM porting is taking longer than expected, the issue is often due to pending verifications or minor technical glitches. Here’s how to resolve common problems quickly:
- Clear Outstanding Dues:
- Porting may be delayed due to unpaid bills or active contracts with your current provider.
- Ensure all dues are cleared before submitting your port request.
- Corporate numbers need authorisation from the company’s nodal officer.
- Handle UPC Expiry:
- If your Unique Porting Code (UPC) expires, simply generate a new one—there’s no limit on attempts.
- You can track porting status easily via the Airtel Thanks app or by calling 121 (customer care).
- Fix Activation Delays:
- Network congestion may slow down SIM activation.
- Restart your phone once you receive the activation SMS.
- If issues persist, remove and reinsert the SIM to refresh the connection.
Making the Switch to Better Connectivity
Porting your number to Airtel opens access to extensive 4G/5G coverage across urban and rural India. The combination of affordable plans and premium features makes it an attractive choice for budget-conscious users and heavy data consumers alike. With transparent billing, no hidden charges, and 24/7 customer support, you’re choosing reliability alongside value.
Ready to experience superior network quality? Buy a prepaid SIM from Airtel today and select from their comprehensive prepaid recharge options.
Disclaimer: Information such as data packs, plan validity, and offers is subject to change. Please verify details within the Airtel Thanks app or website for the latest updates.
