Telecom is the lifeblood of today’s business world. It facilitates all communications across your enterprise, which is vital for facets like employee collaboration and customer service. The key components of telecom in business include internet connectivity, voice communication and data access. Traditionally, most businesses rely on multiple providers for these services – each one providing one or two. Unfortunately, this model poses various challenges for companies.
Challenges of Juggling Multiple Telecom Providers
One of the biggest challenges of using multiple telecom providers is the higher costs. Having multiple providers means you will have separate billings, with each provider charging their own rates, maintenance fees and taxes. Additionally, you will be forfeiting the savings that are associated with packaged deals offered by a single provider.
Besides the higher costs, using multiple telecom providers also makes integration a little more challenging. Typically, every provider has a specific design for their telecom systems – and rarely prioritise integration with systems from other providers. That means you (the user) will have a harder time getting the systems to work seamlessly together.
With these challenges, it is clear that your business can benefit a lot by unifying all the telecom services under one reliable partner. That is where Sunrise Business comes in – simplifying your telecom needs by offering all the essentials under one roof.
Advantages of Using One Provider for Business Telecom Solutions
Cost Effectiveness
Your business is more likely to save money on telecom needs if you use one provider for all the services. That is because it allows for potential bundle discounts – thanks to the umbrella price for all the solutions. Additionally, you will have predictable billing with fewer hidden fees, as all the charges are shown on a single invoice.
Simple and Efficient Management
Using one provider also makes it easier for you to manage your telecom services. It reduces the administrative workload by providing a single point of contact for everything. That not only translates to a seamless integration process but also streamlines troubleshooting and issue resolution.
Scalability
Another benefit of using one provider is easier scalability. Every business person has a dream to scale their business, and your telecom solution needs to grow at the same rate. For example, your current plan might be supporting ten employees and you project a twenty percent increase in the near future.
In such a case, you would need to add new lines and upgrade services to match your business’s growth. With a single provider, such scaling is much easier since the provider already understands what setup works for you. Additionally, you will not need to redo the entire integration process, as scaling is as simple as running a few upgrades to an already functioning system.
Conclusion
Getting the right telecom services is essential to the smooth operation of any business. Although the traditional approach – using multiple providers – is quite reliable, it presents a few challenges for today’s businesses, including issues with integration and higher costs.
Luckily, there is an efficient solution for these problems: using a single provider for all your needs. With telecom services becoming the centrepiece for the majority of business operations, including collaboration and security, getting a consolidated solution is no longer just a choice. It is a competitive edge that puts you ahead of your competition.